UK & Europe
Online
You can order securely online 24 hrs a day, 7 days a week. We accept the following credit cards for secure online payment: VISA Credit Card,VISA DELTA Debit Card,SOLO Card, MasterCard Credit Card, Switch UK Maestro Debit Card, VISA Electron Card. If you encounter any problems or have a special request, you can email us at (shop@johnstonscashmere.com).
You can find our latest collections exclusively from Johnstons Stockists worldwide.
Seasonal cashmere collections are available through our mail order service. Please request a catalogue to ensure you receive the latest collections and offers. Using your mail order catalogue you can call us on 01343 554040 or you can now use the new 'Quick Shop' online service anytime to place your order.
You can browse and buy online from our full home collection and a selection of lambswool knitwear.
Telephone
Simply call +44 (0) 1343 554040 to place your order. Please have product codes and credit card details ready. Lines are open 9am to 5.30pm Monday to Friday. Outside these hours, please leave a message on our answering machine and we will call you back.
By Mail
If you have a copy of our latest mail order catalogue, you can complete the order form using block capitals and return it with a cheque or credit card details to:
Johnstons
Newmill
Elgin
Moray
Scotland
IV30 4AF
You can fax your order form to +44 (0) 1343 554080
Outside Europe
Although it is not possible to buy your Johnstons cashmere products online at present, you can call, email or mail us and we'll be happy to take care of your request.
You will also be able to find a selection from the Johnstons collection from quality retailers throughout the world.
+44 (0) 1343 55 40 40
(shop@johnstonscashmere.com)
V.A.T. at 17.5% is included in the price of all orders.
Please note: It is a legal requirement that we declare the full value of the goods on all packages destined outside the European Union, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country.
Additional charges for customs clearance must be borne by you; unfortunately we have no control over these charges and cannot predict what they may be. If you have paid import duty for goods received, and subsequently return the goods to us, it should be possible for you to claim a refund of duties from your local Customs authority. To do this, you will need to show them proof of duty paid and proof of export (e.g. certificate of posting) when claiming your refund. Should you have any further queries on duties payable/refundable, please contact your local customs authority.
